There are many reasons why Brooks Alternative Agency Inc. has become the preferred provider of Support Coordination, Direct Support and Home Care services in New Jersey. We wanted to highlight some of our strong points that have helped us to obtain our positive reputation in the area.

We understand that there are literally hundreds of Support Coordination, Home Care and Direct Support agencies that you can choose from.


When hiring a Support Coordination, Home Care, and/ Direct Support agency it is important to look at a number of things.

History: You do not want to hire a company that has no history. Brooks Alternative Agency Inc's owner has been training nurses in the healthcare industry for over 15 years. Mrs. Brooks the owner has an extensive background in nursing and is always a phone call away. Although our support coordination agency is a fairly new, Mrs. Brooks has 15 years working with the disabled and have many resources to help your family do an individualized plan.

Licensed and Insured: It is very import that you check to make sure you are hiring a licensed and insured provider. If you hire an unlicensed company you don’t know who will be servicing your loved ones.

Background Checks: This one seems obvious, but not all agencies are willing to spend the extra money. Brooks Alternative Agency Inc. does extensive background tests on all its employees as well as drug tests.

Employee Selection: You do not want people off the streets to take care of your loved ones. Many agencies will hire just about anyone and send them out to care for people who have very specific needs. Brooks Alternative Agency only hires experienced caregivers with a proven track record of providing excellent care. We are very rigorous about checking out past employment references!

Employee Training: All of our employees go through strict training before we even think about allowing them to work with our clients. Different ailments need different types of care. If your loved one has Alzheimer’s disease, then the caregiver you hire needs to know and will know, anything and everything about the disease. Once training is completed they shadow our best and most effective caregivers for a week or two until we are positive they are ready to provide the best care possible. Our Support Coordination supervisor oversees all activities of the Supports, making sure they are working hard to give you the resources you need.

Everything we just mentioned should be the bare minimum requirements of the agency you hire. We strive to be the best and we also strive to provide just a little bit more. Here are some things we do that make a difference:

We provide close interaction with our client’s and their families by keeping families updated with what’s going on with their loved one through phone calls and emails which many times help to bridge the gap when the distance is a barrier.

We perform monthly supervisory calls and visits to monitor and assess whether our employees are compliant with following the prescribed policies and to ensure that our clients are pleased with the care being provided.

Home Care Clients:

Whether you want us to care for your loved one at home, in the hospital, assisted living facility or at a nursing home, our caregivers are trained to always ensure three things.

1) Safety: We thoroughly check medications and living environment to make sure your loved one is safe.

2) Well Cared For. There are certain standards and processes that can make ensure your loved one is getting everything they need. There are different levels of care your loved one can receive and with
Brooks Alternative Agency your loved one will be receiving the highest quality care possible.

3) Quality of life. Once your loved one is safe and well cared for it is still possible to provide a little bit more. In our training, we spend a lot of time talking about the quality of life. Depression rates are alarmingly high in the elderly. There are simple things that we encourage our caregivers to do to help brighten your loved one's day. Even buying them something simple such as a book, a movie or a special memento shows your loved one that the caregiver was thinking about them outside of the job. It makes them feel special and can make their week and make your loved one look forward to their visits.

Our Affordable Pricing:

We understand that families are on a budget. Many people often assume that they will be forced to use the lower tier and less regulated non-medical caregiver services because it is all they can afford. However, that is not the case. Our caregivers and homemakers cost the same, and sometimes less than the inferior service providers out there.

All of our home care and caregiver services are provided by a loving and experienced Certified Nurse Aide, Home Health Aide, Licensed Practical Nurse, Companion, Homemaker or Registered Nurse on an hourly, live-in, or per visit basis.

The safety of your loved one is our top priority which is why all of our caregivers are insured, bonded, and carefully screened through national background and reference checks.

Give us a call today at 800-282-2208 or send us a message and we will gladly explain all your options for getting the highest quality Support Coordinators and Caregivers available.